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Account & data deletion

You can request deletion without signing in to this website.

Delete your account

In the browser or mobile app, open Settings and use Delete Account. Follow the confirmation steps. Deletion permanently removes your account and learning data; it cannot be undone. Direct web subscriptions are cancelled before data cleanup and paid access ends immediately. If billing cannot be closed, the account is kept so you can retry or contact support.

If you cannot access your account

Email support@lingolearns.com with the subject “Account deletion request” and the email address associated with your account. We will explain how to verify ownership before acting. Do not send your password or verification codes.

What is removed

Account and learning data, including your saved progress and conversations, are removed from active application systems as part of deletion. Operational deletion is normally completed within 30 days. Backup copies may remain for up to 90 days. Security, email-delivery and support records may be retained for the periods and legal reasons described in the Privacy Policy.

Email support@lingolearns.com ›