Lingolearns / Public information
Terms of Service
Last updated: 22 October 2026
Please read these terms before using the LingoLearns website, signed-in browser app or mobile app.
Our legal operator
LingoLearns is a trading brand of WEDIGITLIZE LTD, a company registered in England and Wales (company number 17465598). Registered office: Crown House, North Circular Road, London, England, NW10 7PN. WEDIGITLIZE LTD operates this service and is the legal seller for purchases made directly through lingolearns.com. Purchases through third-party app stores may also be governed by the store’s terms.
1. Using Lingolearns
By accessing or using Lingolearns, you agree to these Terms. If you do not agree, do not use the service.
2. The service
Lingolearns provides language-learning tools including lessons, study plans, games, stories, AI conversations and voice features. Features may change, be unavailable temporarily, or be retired as the service develops.
3. Accounts
You must provide accurate information and keep your account credentials secure. You are responsible for activity under your account and should contact us promptly if you believe it has been compromised.
4. Acceptable use
Do not use the service unlawfully, attempt unauthorised access, interfere with security, scrape or automate access without permission, abuse other users, or submit content that creates a material safety or security risk.
5. AI and educational content
AI-generated explanations, translations, conversations and feedback can contain errors. Lingolearns is an educational tool and does not guarantee accuracy, fluency, exam results or any particular learning outcome. Do not rely on the service for high-stakes professional, medical, legal or financial decisions.
6. Your content
You retain rights you have in content you submit, subject to the permissions needed for us and our providers to operate the relevant feature. You must have the right to submit that content and must not submit unlawful or infringing material.
7. Intellectual property
Lingolearns and its licensors retain rights in the service, branding, software and platform content except where rights belong to users or third parties. Do not copy, resell, reverse engineer or commercially exploit the service except where permitted by law or written permission.
8. Third-party services
Parts of Lingolearns depend on third-party infrastructure and providers. Their services may have their own terms and availability limitations.
9. Suspension and deletion
We may suspend or restrict access where reasonably necessary for security, abuse, fraud, legal compliance or material breach. You can delete your account through the available account controls.
10. Availability and liability
The service is provided on an as-available basis. To the extent permitted by law, we do not promise uninterrupted or error-free operation. Nothing in these Terms excludes liability that cannot lawfully be excluded.
11. Changes
We may update these Terms when the service or legal requirements change. Continued use after an update may constitute acceptance where permitted by law.
12. Direct web subscriptions
When subscriptions are available, the membership page and Stripe Checkout show the selected plan, daily allowances, currency, recurring amount and monthly or yearly billing interval before you pay. Subscriptions renew automatically until cancelled. Allowances reset at 00:00 UTC; each voice call lasts up to five minutes or the remaining allowance, whichever is shorter. Free offers a small daily preview. Saved learning materials remain readable. An account cannot buy a second direct subscription while one is active or awaiting payment. Student, family and institution plans are not available for self-service purchase in this rollout.
13. Cancellation, deletion and refunds
Use Manage billing in Account & Security to cancel future renewals or update your payment method. Cancellation through that portal takes effect at the end of the paid billing period. Deleting your account ends paid access immediately and cancels its direct web subscription before account data is removed. If payment services are unavailable, deletion is paused so that billing is not left running. Contact support@lingolearns.com for payment problems, cancellation help or refund requests. These terms do not exclude statutory cancellation, refund or other consumer rights.
14. Payment availability and tax
Direct web payments are processed by Stripe. Payment methods and country availability depend on Stripe and the applicable payment networks. Any applicable tax and the final total are shown in Checkout before you confirm payment. Mobile preview purchases remain unavailable; app-store purchases, if introduced, will have their own store terms.
15. Schools and institutions
If you use Lingolearns through a school, university, language school or employer, that institution’s agreement with us also applies. The institution controls your class membership and school records, may suspend your school access and may ask us to erase your school records; your personal account remains yours. Institution licences and seats are agreed with and paid by the institution, and learners who join through an institution are not charged for that access. Learners must be 13 or over.
16. Contact
For questions about these Terms, contact support@lingolearns.com.